madonna mdna blu ray recall Madonna's 'MDNA Tour' Blu ray recalled in the U.S.To go along with her recent “MDNA” tour, Madonna released a movie on DVD and Blu-ray, debuting the film in June at a New York premiere. Upon purchasing the movie, however, fans were up in arms about the quality of the Blu-ray, writing in reviews that the sound is of poor quality and the video is “unwatchable.” One fan likened it to a “bad cellphone video.”

Interscope Records, Madonna’s label, is stepping in to recall the Blu-rays, though not the DVDs, which do not appear to have the same problems as the Blu-rays

Interscope writes on Madonna’s Facebook page:

Records would like to make consumers of Madonna’s MDNA World Tour
Blu-ray disc aware that the concert will be seen at its most optimal
quality by properly adjusting the settings on your television to
“Normal/Movie” mode rather than “Dynamic/Enhanced” mode.

Older Blu-ray players or those without a firmware upgrade may experience glitches when navigating the Blu-ray menu. Follow the manufacturer’s instructions to upgrade firmware.

Due to an error in manufacturing that has compromised the 5.1 audio in
the US, a full recall of the Blu-ray disc will be issued in the US. No
other markets will be affected.

We apologize for this inconvenience.

Prior to the recall, Madonna did own up to the Blu-ray snafu during her Reddit AMA last week, where she wrote, “I’m absolutely horrified. My label is looking into it…trying to get to the bottom of it. it might be a case of old technology not working with new technology. please be patient. … I spent 6 months editing and doing the sound mix for the DVD the last thing I want to hear is that the fans arent getting the fruits of my labor.”

Did you buy a “The MDNA Tour” Blu-ray or DVD? How was it for you?

Posted by:Andrea Reiher

TV critic by way of law school, Andrea Reiher enjoys everything from highbrow drama to clever comedy to the best reality TV has to offer. Her TV heroes include CJ Cregg, Spencer Hastings, Diane Lockhart, Juliet O'Hara and Buffy Summers. TV words to live by: "I'm a slayer, ask me how."