Guests staying at the Beverly Hilton the night Whitney Houston died have demanded refunds from the hotel, according to TMZ. They claim their stay was “unbearable.” The say the hotel has done nothing to take care of them after the entire floor was on lock down over the weekend.
The site spoke to several people staying there at the time and heard that guests were asked to prove that they were guests and produce their key cards. There was apparently also a ton of noise from officials taking care of the investigation at all hours, keeping them from sleep.
A representative from the hotel tells TMZ, “Given the extraordinary nature of the events of last Saturday evening, The Beverly Hilton took every precaution to protect the privacy of the Houston Family as well as the hotel guests who may have been impacted by the incident.”
The rep adds, “The hotel
cooperated fully with the Beverly Hills police which included securing
the fourth floor to insure the safety and well-being of all guests …
and regrets any inconvenience that may have occurred in the immediate
aftermath of Saturday’s events.”
We see both sides here. Seems like the guests should have been given the opportunity to stay at another location. What was going on was certainly understandable on the hotel’s end. So is the desire to be compensated for a difficult stay. What say you, readers?